Privacy Policy

The Medical Shop understand and recognize the importance of protecting personal data of individuals (also known as “data subjects”) pursuant to the policies stated in Republic Act No. 10173 or the “Data Privacy Act of 2012” (DPA) including but not limited to other applicable laws on data privacy, protection, and security.

During the course of any transaction with The Medical Shop, you may be required to submit personal data such as personal information and passwords while creating an account. Disclosing the aforementioned personal data means that you are giving your consent to the collection of the same. These personal data are protected using GHL encryption and are kept in a secure database within our servers.

To this end, The Medical Shop undertakes that processing of personal data will only be used for the following purposes: (1) In relation to the request of clients for ______________ services; (2) To carry out the objectives pursuant to an engagement for ___________ services; (3) For judicial, quasi-judicial and administrative proceedings and related cases; (4) Respond to customers/clients queries and requests; (5) Inform customers/clients of The Medical Shop programs, promotions, and related activities; (6) To comply with governmental requirement pursuant to court orders, administrative orders, law, regulation, memoranda, circulars, directives and related statues; and (7) Such other usage necessary to carry out the objectives of The Medical Shop and its customers/clients such as but not limited to improving the site’s product and service offerings for the convenience of its customers/clients.

The Medical Shop  may share or disclose personal data of data subjects or its authorized representatives, related entities, governmental entities, judicial and quasi-judicial entities, necessary third party individuals, and third-party service providers (the latter, duly covered by the appropriate service agreements) who are engaged or hired to perform functions necessary to the functions of The Medical Shop as well as to our customers/clients authorized representatives and agents. Moreover, The Medical Shop may transfer, store, and/or process personal data outside the Philippines in accordance with the DPA and its implementing rules and regulations. We shall not share the information we collect from you with other organizations for commercial purposes.


In compliance with the DPA and its implementing rules and regulations, The Medical Shop employs the appropriate administrative, physical, and technical security measures to protect and secure personal data. Additional safety measures shall likewise be employed by The Medical Shop with respect to sensitive personal information and privileged information. These safeguards and security measures will constantly be monitored, updated, and maintained by qualified professionals. All information obtained is kept STRICTLY CONFIDENTIAL.


Information regarding orders placed online will be confirmed by The Medical Shop through telephone contact only by our authorized representative.


With respect to the right of privacy, right of access and correction/ objection of every data subject, the latter may regulate by written instructions to The Medical Shop their personal data in the following manner: (1) To limit the sharing of information provided; (2) Update and correct personal data at any time; (3) Suspend, withdraw, object, block, remove or destroy your personal data in the custody of The Medical Shop; and (4) Other concerns with respect to collection, processing, use, sharing, and protection of personal data. Upon request, we may provide you with access to unique identifier information (e.g. customer number or password), transaction information (e.g. dates on which customers made purchases, amounts, and types of purchases) that we maintain about you.


You can access your information by clicking on this link:  Login

The Medical Shop shall likewise make the necessary modifications or amendments to this Privacy Statement/Policy as the need arises to reflect current laws and regulations with respect to collection, use, protection, storage, sharing, and/or disposal of your personal information. Moreover, for substantial changes that will affect the purpose for which personal data was collected, unless the data subject otherwise specifically instructs The Medical Shop in writing, the continued use or processing by The Medical Shop of such information provided shall be maintained.

For any concern on review, updating or deletion of personal data provided to The Medical Shop, kindly submit such written request to:

The Medical Shop

c/o Data Protection Officer

200 C. Raymundo Ave. Caniogan Pasig City 1606


Indemnity. You agree to indemnify, defend, and hold harmless The Medical Shop, its affiliates, and all of their employees, agents, officers, directors, proprietors, partners, representatives, shareholders, attorneys, accountants, predecessors, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and litigation expenses) relating to or arising from your use of this site or any breach by you of these Terms and Conditions.


Applicable Laws. This site is created and controlled by The Medical Shop in the Republic of the Philippines. The laws of the Philippines will govern these Terms and Conditions (without giving any effect to the principles of conflicts of laws) as such laws are applied to agreements entered and to be performed entirely within the Philippines by its residents. Any action to enforce these Terms and Conditions will be brought in the Philippine courts presiding in the National Capital Region, and all parties expressly agree to be subject to the jurisdiction of such courts. This site is controlled and operated by The Medical Shop from its offices within the Philippines. The Medical Shop makes no representation that materials in this site are appropriate or available for use in other locations, and access to them from territories where any of the contents of this site are illegal is prohibited. The Medical Shop makes no representation that the products and services available for sale or use on this site are appropriate or available for use in other locations, and use or purchase of such products or services from territories where such purchase or use is illegal is prohibited. If you choose to access or make purchases from this site from other locations, you do so on your own volition and are responsible for compliance with any applicable local laws.


Disclaimers. While The Medical Shop endeavors to provide the most accurate, up-to-date materials available, the information, materials, products, and services available on this site may include inaccuracies, typographical errors, or outdated information. The Medical Shop may make modifications or changes to the site or the information, materials products and services described in this site at any time, for any reason. The Medical Shop is not responsible for and need not honor typographical or pricing errors on the site.


The Medical Shop reserves the right to refuse or cancel orders at any time, including but not limited to parties with insufficient or invalid billing and shipping information, orders that contain incorrect prices or product descriptions, orders in which The Medical Shop believes the customer has violated applicable laws, and orders that The Medical Shop believes are harmful to The Medical Shop or its affiliates. Parties with denied orders will be notified of the reason for the refusal. The Medical Shop reserves the right to limit the number of items purchased or orders placed through the site.


You assume the sole risk of making use or relying on the information, materials, products, and services available on this site. The Medical Shop makes no representations about the suitability, completeness, timeliness, reliability, legality in your jurisdiction, or accuracy of the information, materials, products, and services described or contained in this site for any purpose. Save as set forth in The Medical Shop warranty policy statement applicable to products sold on The Medical Shop website, all information, materials, products, and services are provided "as is" without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.


In no event shall The Medical Shop be liable for any indirect, punitive, consequential, incidental, or special damages arising out of or connected with the use of this site or with the delay or inability to use this site, for any information, materials, products, and services obtained through this site, or otherwise arising out of the use of this site, whether such damages are based in contract, tort, strict liability, or otherwise, even if The Medical Shop has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations may not apply to you. Notwithstanding the foregoing, your sole remedy for any liability related to the use of this site shall be limited to the amount you paid in connection with the subject matter in dispute.


Entire Agreement. These Terms and Conditions, together with The Medical Shop's shipping policy, privacy policy, returns policy, warranty policy, security policy, contest rules, gift certificate rules, and other rules and policies posted on the site, which are hereby incorporated as if set forth fully in these Terms and Conditions, constitute the entire agreement between you and The Medical Shop with respect to your use of and material available through the site, and they supersede all prior or contemporaneous communications and proposals between you and The Medical Shop with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved.


General. In the event that any provision contained in these Terms and Conditions is held by a court of competent jurisdiction to be contrary to any law, the remaining provisions of these Terms and Conditions will remain in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and The Medical Shop as a result of these Terms and Conditions or your use of this site. The waiver by The Medical Shop of one breach or default under these Terms and Conditions shall not constitute the waiver of any subsequent or other breach or default.


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